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Automatically monitor regulatory updates to map to your internal policies, procesures and controls. Learn More Reseller Deal Registration Deal Registration Reseller program rewards & motivates resellers for nurturing & selling products and services to prospective clients by providing sales commissions.

Reseller Deal Registration is a program where assigns & manages the opportunity with the Reseller.

Registration process

Registration (Reseller)

  • Reseller submits a new, Qualified Deal* as an opportunity to the Reseller Portal, for approval.
    Select the link below to access the portal: Deal Registration Portal 
    Once approved, the Reseller Deal Registration entitles the Reseller to the eventual Reseller commission (subject to customer payment). Review Process

  • Approve: Deals approved by are valid for 60 days (the “Deal Registration Period”)
  • Research: may need to review a registered deal for an additional 3 business days.
  • Reject: will provide the reason for rejecting the request.

Maximum Length of each step: 72 business hours (3 business days) from deal registration date

Approval process will process registered deals for approval, confirming:

  • Reseller is the first Reseller attempting registration for the prospect/customer opportunity
  • is not directly engaged with the prospect/client already
  • The Deal Registration submission is complete (no missing information)
  • The Deal is a Qualified Opportunity and the Reseller has been actively engaged in significant qualifying activities
  • The customer is not part of an existing registered deal nor has assigned the same opportunity to another Reseller
  • The Reseller adds value to the opportunity:
    • Customer’s willingness or preference to purchase through the Reseller along with other solutions that Reseller is offering customer
    • Using Reseller’s sales, products and technical expertise with products
    • Historical selling relationship between Reseller and the Customer

Qualified Deals
Reseller can only register “Qualified Opportunities”: Reseller shows it has scoped & qualified requirements for closure within the Deal Registration Period.

Opportunities remain as “Qualified Opportunity” from the start of the sales cycle for so long as the Reseller is “actively engaged” on the opportunity, if Reseller has completed the following steps:

  • Identify the business qualifications – Customer’s project name and scope, budget, Use Cases and service (edition) interest, along with detailed Customer information (Name, Location, Jurisdiction, Scope of opportunity within Customer environment)
  • Document the Customer’s Use Case(s) and technical requirements
  • Prepare and deliver Sales Presentations that include solutions as an option to key Customer stakeholders
  • Demonstrate solution to the prospect/customer
  • Discuss and agree on all commercial terms with the Customer
  • Establish the Customer’s decision process and timing for close with the Customer

Registration Extension
At the end of the Deal Registration Period, Reseller can request for an extension to close the opportunity. will evaluate the request for approval.

  • Extensions are provided in  30 day increments.
  • A maximum of 3 Extensions can be requested for each expired Deal.
    Select the link below to access the deal registration portal to request a deal extension: Deal Registration Portal 

Communication will send Reseller automated receipt notifications via email regarding:

  • once they complete the Deal Registration Form.
  • any action takes on a registered deal as part of the Approval, Rejection & Research activities.
  • Expiration of a Deal Registration, as well as a final expiration notice on the last day of the Deal Registration Period.

Resellers must raise any issues or submit any dispute associated with Deal Registration via email to

Exceptions reserves the right, under extenuating circumstances, to revoke a Deal Registration before the Deal Registration Period has ended.

Examples of when this might occur include:

  • Reseller’s Agreement with has expired or has been terminated
  • Customer/Prospect expresses dissatisfaction with Reseller and informs they will not purchase through Reseller
  • Reseller is unresponsive to Customer/Prospect, and Customer/prospect complains to, and Reseller has not provided a reasonable response within 3 business days from customers compliant.